Both!

Yes, we do them by default! Do note that the weight of the products stated on the webstore is before descaled, degutted, degilled and cleaned.

For fillets and portions, do look out for bones before consuming even though great care has been taken to remove bones but some bones may still remain. We have the option to clean squids by removing its soft bone, beak, innards and ink.

Slicing service is only available for certain seafood, which has been included as one of the options under the choice of processing method.

If you intend to cook them on the day of purchase, you may leave them in the chiller. Otherwise, please keep them in the freezer.

We would highly recommend our customers to cook the seafood within 1-2 days of purchase when they are really fresh! However, the seafood can be kept up to 3 month in the freezer. Please also refrain from steaming the seafood after storing for 1 week in the chiller.

Yes, do look out for our seasonal specials! As seafood are unpredictable (sea-caught), we are unable to put all of them permanently on our online store.

All product images are for illustrative purposes only.

For better reference to the actual size of individual cuts/fillets, reach out to us via the Chatbot and we will be able to show you live image/video for your reference!

$10 delivery charge for orders from $50-$99.99. Minumum $100 spent, FREE Delivery!

Minimum purchase for delivery is $50. Free delivery for orders $100 and above.

Currently we do not have a self-collection option due to some on-premise restriction.

There is only 1 time slot for delivery which is Every Friday 12pm to 6pm unless stated otherwise. We understand that customers may worry about the long delivery time frame but all deliveries are usually completed by 4pm.

And, fret not on having to rush home for your delivery on a Friday afternoon/evening! Our products are packed in insulated styrofoam boxes packed with flaked ice (for chilled items) or dry ice (for frozen items).

This ensures your seafood stays fresh and frozen items stay frozen till at least 9pm.

You can take your time getting home and still enjoy a weekend feast.

The safety concern of the deliveryman is our top priority and we are unable to provide or arrange specific timing for your delivery order. We seek your kind understanding to wait for your parcel to arrive within the timeslot.

*Do note that due to traffic and weather conditions, the delivery may be slightly delayed. Please allow extra time for the delivery man to deliver your parcel. Thank you for your understanding.

Our parcel is sealed with a Port65 Label with the items ordered.

Unfortunately, we do not have such options at the moment.

Our Logistic team will ring the doorbell and give a call. If there is no one home, they will leave the parcel outside the doorstep. Please be assured that we have tested our packaging and the items are kept in optimal condition up till 9pm, even for frozen items!

*Do note that we are unable to rearrange the delivery as it will incur additional charges for redelivery.

We're unable to accept same day delivery as we only procure the seafood the night before delivery to ensure that you only receive the best. Hence, we do not have on-hand stock for same day delivery.

All of the fresh and frozen items are vacuum packed/sealed! Items that are in the 'Others' category could be packed in their original packaging.

Frozen items will be packed with dry ice while chilled items will be packed with flake ice in styrofoam boxes. If there is a mix of frozen and chilled items in a foam box, it will be packed with dry ice.

Be assured that the items will be in optimal condition till Friday 9pm, so that you do not need to rush home to collect your items.

Sure! Just drop us a note on the cart drawer.

Order can be made via our webstore. Order cut-off is on Wednesday 4pm for the same Friday delivery unless stated otherwise.

You will receive an email confirmation of your order. On the day of delivery, if you have fresh items, you can expect a photo of your items before we send them in for processing so that you know the condition of the seafood that you will be receiving.

Should you look at the photo and have concern regarding the item, feel free to bring up the issue to us and we will attend to it promptly.

You will receive a message upon delivery of the items.

We would highly recommend customers to confirm their orders on their products before purchasing as the payment is automatic and through secure payment gateway. It will take time to refund through internet banking.

We do not recommend our customers to change the items. If there is really a need for it, do contact our direct number to seek assistance.

Sorry, we only accept digital payment.

Unfortunately, we are unable to accept any orders or reservations via phone or email. Ordering on our website has several benefits such as using coupon code, reward points and membership tier.

Reach out to us via the Chatbot or you may send us an email: hello@port65.sg. Our team will assist you further regarding the order payment.

To apply your coupon code, enter it at checkout in the 'Discount code' field and click 'Apply' before completing your purchase.